Utilities

The City of Ellensburg operates and maintains various utilities for our residents: electric, natural gas, sewer, stormwater, telecommunications and water. The weblinks, below, provide detailed information primarily for people who are installing or upgrading utility services. 

If you are an individual or business owner wanting to start or stop utility visit 'Get Information on City Utilities for your home or business.'

Call (509) 962-7201 for utility payments or billing questions.

The policy for past due accounts is as follows:  

  1. Late fee: If full payment is not received on or before the due date on the utility bill, the entire account is deemed past due.  A late fee of $10 will be charged, and a late notice will be mailed to the customer.  
  2. Door Tag: If full payment is not received on or before the due date of the late notice, a door tag will be delivered to the service address and a $25 door tag fee will be charged. 
  3. Disconnection: If full payment is not received by the date and time on the door tag, service is subject to disconnect for non-payment.  Once service has been disconnected, the full past due balance plus a reconnect fee and possibly a utility deposit will be required before service is restored. Reconnection is not guaranteed the same day payment is received. 

Payment Plan Alternative: If you know you will not be able to pay your bill by the due date, please contact customer service at (509) 962-7201 to request a payment plan.  Note: Once service has been disconnected for non-payment, the full past due must be paid in order to restore service.

City Utilities

Electric

The city’s electric utility serves approximately 9,200 customers over 50 miles of overhead conductor and 38 miles of underground cable. All new growth within the system is built with long-life, underground cable in conduit and includes loop-feed capability wherever possible. The existing aerial facilities are in excellent condition due to continuous maintenance work over the years. 

Natural Gas

The City's natural gas utility has over 140 miles of distribution mains and over 5,000 customers both in the City and Kittitas County.  Serving the community at the highest level is of utmost importance and has been demonstrated by multiple national awards for the City's natural gas utility including: Environmental Stewardship, Operational Integrity, and Safety awards.

Sewer

The City of Ellensburg operates and maintains eighty miles of underground  sewer pipe. This extensive piping system serves over 5,100 residential  and almost 500 non-residential customers by managing wastewater flows  from sinks, showers and bathing, dish and clothes washers, toilets, and  industrial processes. Wastewater flows from homes and businesses through sewer pipes that lead to the Wastewater Treatment Plant. The Wastewater Treatment Plant processes an average of 3.54 million gallons of  wastewater each day.

The Wastewater Treatment Plant is governed by a wastewater permit issued by the Washington State Department of Ecology. 

Stormwater

The Stormwater Utility maintains approximately 2,069 catch basins, 307 manholes and 50.14 miles of underground pipe. The City of Ellensburg operates a stormwater utility whose revenues pay for cleaning the system street sweeping, operation and maintenance, capital projects, including such activities such as the Illicit Discharge Elimination Program, and providing public education on the effects of stormwater on water quality in our rivers and streams.

Telecommunications

City Fiber is owned by the people of Ellensburg and operated as a public service by the City of Ellensburg. The City of Ellensburg has been providing fiber services to the local municipalities and other public agencies in our community since 1999 and the City began offering internet service in 2017. 

Water

As of May 2014, Ellensburg’s water system consists of ten wells, two reservoirs, one booster station, a pressure reducing facility called the transfer station and approximately 108 miles of transmission and distribution piping.

Utility Billing Payment Options

Pay Online

Make your payment in our online customer portal. Note: Customers are responsible for payment card processing fees. There are no processing fees when autopay & paperless payment by ACH/e-check are both selected.

Pay by Mail

Send payments (checks only please) to:
 City of Ellensburg
 501 N. Anderson St. 
 Ellensburg, WA 98926

Pay by Phone

Call (509) 962-7201 for payments or billing questions. Note: Customers are responsible for payment card processing fees.

Pay in Person

Pay with cash, check, or card (customers are responsible for payment card processing fees) by stopping by the service counter on the first floor of City Hall – 501 N. Anderson St., Ellensburg, WA. You can also deposit your payment (checks only please) in the drop box in the City Hall parking lot.